The company developed for the Chinese market several series of environmental protection, high-quality paint products, so that more Chinese customers to enjoy the company paint the changes brought about, so we provide for the quality of the perfect pre - sale afte r-sales service.
售前我們為客戶提供Pre-sale services
■ 根據客戶要求介紹我們的產品;
■ 依據實際情況向客戶推薦正確的涂裝體系及施工方案，制作樣板及效果圖，協助投標。
■ Ou r qualified sales representatives assist consumers to select the best products for the job in hand.
■ Advice the most suitable applications，p roduce samples and assist distributors in tendering architectu ral P rojects。
售中我們為客戶提供Sale services
■ 我們為客戶現場制作工程樣板，直觀展示產品實際涂裝效果;
■ 我們將培訓施工人員準確掌握相關產品的使用方法，并解答客戶提出的有關技術問題;
■ 遵照客戶的涂裝質量要求及現場施工監理方法，提供相關的工程現場監督及質量控制方案;
■ 根據施工環境、天氣變化等情況為客戶提供相應的涂裝技術參數。
■ Make sample on site，display painting resuIt directly.
■ Provide on site training to workers on correct applications of California products and answer anytechnical problems.
■ Prepare the jobs according to custome,rs。requests，on site supervisi on and other related service in order to maintain ove rall quality。
■ Advice on the best application conditons.
售后我們為客戶提供 After sale services
■ 客戶使用產品后出現的各種問題，我們將在24小時內迅速作出反應并盡快給予解決方案;
■ 我們將把投訴內容和處理結果輸入電腦相應模塊，分析匯總后提出有關的預防措施及技術改進意見;
■ 在工程結束后我們將制定相應的回訪計劃，為工程維護提出專業的建議。
■ Promised to response cuslomer problems within 24 hours and provide the best available advices.
■ Record all problems,comments and feedbacks on our database,analysis and improve.
■ Develop revisit plan for regular repair and maintenance works.
